Accessibility Statement
Enchantress Co. is committed to making our website welcoming and easy to use for everyone, including people with disabilities.
Our Approach
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with a wide range of abilities.
Accessibility is an ongoing effort. As we update our website, we work to improve things like clear page structure, descriptive text for images, readable color contrast, and keyboard-friendly navigation.
Known Limitations
Despite our efforts, some parts of our website may not yet be fully accessible. Some content and features come from third parties, such as apps, embedded tools, and brand-supplied images or videos, and may not meet the same standards. We continue to review and improve these areas.
Need Help or Have Feedback?
If you have trouble using any part of our website, or have suggestions for how we can improve, please let us know:
- Phone: 626-792-4556
- Email: support@enchantressco.com
- Visit us: 62 W Union St #3, Pasadena, CA 91103 (Tuesday – Saturday: 2:30 PM – 7:30 PM · Sunday & Monday: Closed)
We're also happy to help you find products and place an order over the phone or in our store.
We aim to respond to accessibility feedback within a few business days.
Last updated October 2026